Case study for sterilization monitoring company

case study

Transforming a quiet funnel into qualified conversations

1,465 contacts influenced and 5 new sales opportunities just 1 month after launch

The challenge

A global provider of quality control and sterilization monitoring solutions identified a critical barrier to growth for its solutions portfolio: a lack of consistent, top-of-funnel engagement due to limited in-house resources. The company had a large customer database but lacked the regular content and multi-channel touchpoints needed to remain top-of-mind with their existing customers and audience. Marketing needed to shift from sporadic communication to an always-on demand generation model so that the brand was able to continue to build awareness, nurture prospects through a long buying cycle, and create a predictable flow of qualified opportunities for their commercial team.

The solution

Qincade’s team designed and implemented a sustained, multi-phase campaign to establish a constant drumbeat of engagement with both new and existing audiences.

The strategy addressed the top-of-funnel gap with three new educational pieces of content and targeted Google Ads, creating entry points for prospects early in their research phase.

To build credibility and reach beyond the existing database, our team partnered with third-party media partners for content syndication tactics, tapping into a completely new community of potential buyers.

We then created a suite of high-value, gated assets, including an eBook, a Whitepaper, and a Guide, helping us to educate the audience, offer value, and to convert interest into qualified leads, providing sales with compelling conversation starters.

The core of the solution was a sophisticated, multi-touch email nurture stream activated across the entire database and set to run over the course of a 4-month period. This “always-on” programme ensured regular touchpoints, dynamically guiding contacts from awareness to consideration with technical content and case studies, and systematically identifying those ready for a sales conversation through scoring and data tracking.

The results

The campaign established a new, consistent demand channel, driving both new lead acquisition and existing database reactivation.

  • >500 net new leads captured from third-party channels, effectively expanding the top of the funnel.
  • 1,465 contacts in the database influenced by the nurture stream, demonstrating successful re-engagement through regular touchpoints.
  • 38 SQLs and 5 new sales opportunities were generated in just 1 month post-campaign launch, proving the model’s ability to move prospects through the funnel.
  • A new sales outreach playbook to support the commercial 1:1 outreach

By implementing an always-on content and nurture strategy, the organization moved beyond sporadic campaigns to a scalable demand engine. This ensured constant visibility with their market and created a predictable system for generating and progressing leads.

Is your funnel too quiet?

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